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I would use Holiday Connections again and recommend them - Kate was very helpful. In fact they are the best holiday company I have ever used! The location of the accommodation ... more

Mrs Bell of Sheffield

(29/11/2011)

 

 

Property Owners Testimonials

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3 Goscar Court

We have been renting out our holiday apartment in Tenby with Kate and Holiday Connections now for 4 years. We are delighted with the service Kate provides both to ourselves and our clients, and believe this is why many of our bookings are returning holiday makers.

The website booking system is straightforward and user friendly and Kate is easily contacted by phone or

e-mail. Any minor repairs have been dealt with efficiently and Kate has quickly sourced the appropriate local tradesman to sort things out.

Her friendly and proffesional manner creates a welcoming atmosphere for clients, and confidence for us as property owners.

 

        Mrs J Davies
Dolphin Apartment

For the first time in years our property has seen record bookings and our owner’s book is full of brimming comments from happy holiday makers. We have found Holiday Connections to provide a trustworthy and professional service and have been happy for them to be the agent for our property. The cleaning service has been top notch and any repairs or items that have needed doing have been dealt with in an efficient way with minimum cost. Thank you Kate!

        Catherine Scott
4 Penally Heights

"This is our first season with Holiday Connections as our agent (as we have used them previously as guests!) and I have to say that we are delighted with everything that has been done for us.

Kate Williams is Holiday Connections and it is so comforting to know that the service provided is professional & personal and dealing with the same friendly person each time you call is such a bonus! The rapid response to questions or needs is excellent.

The bookings for our first year/season have exceeded our expectations and we feel that it has been well worth while.

The house is also our second home (not just a ‘business’) and we were a little worried about letting it out but we really shouldn't have been. Kate has ensured the guests who book are respectful and as happy to use our home as we are and the great reviews we have already received are testament to that!  The cleaning/‘turn-overs’ are done to a standard that we would aspire to and Kate ensures that we don't miss anything ourselves.

A truly professional and sensitive approach, without the pretence of being too 'business like'. This is what service should be about! 

Thanks very much Kate".

 

Neil and Cath Taylor - Abergavenny

        Neil & Cath Taylor
6 Longbury Lodge Since meeting Kate and using Holiday Connections I have felt peace of mind leaving our property in their hands. Never having worked through a holiday letting agent before I was not sure what to expect and in my opinion they have come up with impeccable service. Holiday-Connections always came up top of the list with Google search engine making it easy for people to find. It was important that the agent was visible with excellent presentation, enabling us to have sufficient number of rental days to cover basic costs. Queries were always answered quickly and with no fuss. I feel I have developed a good working relationship with Kate and the team; I would use them for any other holiday lets in the area and would have no hesitation in recommending them to others.

        Dominique Delpech
Sparta House

When we first met Kate and the team at Holiday Connections back in 2009, they came across as being professional, business-like and very customer-focussed. They shared their new ideas about managing the Holiday Connections business with enthusiasm and showed creativity. In our subsequent dealings, they have been responsive and provide a practical support as owners of a holiday let. Living a distance away from our beloved property and Tenby, this service is invaluable to us. We look forward to seeing their ideas and hard work unfold, and working together to provide a top service to our guests.

        Ali & Nick Stretton
Starfish Apartment

We bought our holiday apartment in 1999 with a view to holiday rental and using it for our family also. The first agent was dreadful, totally inflexible and I only ended up with about 35% of the rental income! We then found a new agent who was far more interested in the rental income rather than any vetting or checking the property when holiday makers left - this resulted in the property needing a complete revamp after only 2 years. Then I found Holiday Connections and have not looked back since. We have been with them for 9 years now - great attitude, very flexible and you can tell that the customers are happy as the same ones come back time and time again. What a great combination - happy owners and happy holiday makers!

        Laoise Moloney
2A Arcadia House, Tenby

Holiday Connections provide us with excellent and good value service. I always feel confident that my property is being looked after and the cleaning is of a very high standard. Kate and the team are extremely efficient in providing help and advice when maintenance to the property is required, whether the job is big or small. The 'odd jobs' required from time to time are completed quickly and efficiently. The positive overall comments from tenants provide us with confidence that Holiday Connections work to their utmost to find successful lettings through the year.

        Victoria Kubiak
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