"This is our first season with Holiday Connections as our agent (as we have used them previously as guests!) and I have to say that we are delighted with everything that has been done for us.
Kate Williams is Holiday Connections and it is so comforting to know that the service provided is professional & personal and dealing with the same friendly person each time you call is such a bonus! The rapid response to questions or needs is excellent.
The bookings for our first year/season have exceeded our expectations and we feel that it has been well worth while.
The house is also our second home (not just a ‘business’) and we were a little worried about letting it out but we really shouldn't have been. Kate has ensured the guests who book are respectful and as happy to use our home as we are and the great reviews we have already received are testament to that! The cleaning/‘turn-overs’ are done to a standard that we would aspire to and Kate ensures that we don't miss anything ourselves.
A truly professional and sensitive approach, without the pretence of being too 'business like'. This is what service should be about!
Thanks very much Kate".
Neil and Cath Taylor - Abergavenny Neil & Cath Taylor